Privacy Policy

We take your privacy seriously. Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as "controller" of that personal information for the purposes of those laws.

Key Terms

It would be helpful to start by explaining some key terms used in this policy:

We, us, our

The Fantasy Network, Inc.

Personal information

Any information relating to an identified or identifiable individual

Special category personal information

Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership

Genetic and biometric data

Data concerning health, sex life or sexual orientation

Personal Information We Collect About You

Your name and contact information, including your address, email address, telephone number, account name, social security number, drivers license number, and other similar identifiers
Information to enable us to check and verify your identity, e.g., your date of birth
Your gender information, if you choose to give this to us
Location data, if you choose to give this to us
Biometric data [if collected, list specific types collected]
Your billing information, transaction and payment card information
Your personal or professional interests
Your professional or employment-related information
Your professional online presence, e.g., LinkedIn profile
Your contact history, purchase history, and saved items
Information from accounts you link to us, e.g., Facebook
Information to enable us to undertake credit or other financial checks on you
Information about how you use our website, IT, communication and other systems
Your responses to surveys, competitions, and promotions
Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA) [if collected, list specific types collected]
Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes [if collected, list specific types collected]

This personal information is required to provide our services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing our services to you.

How Your Personal Information is Collected

We collect most of this personal information directly from you and via our website and apps. However, we may also collect information:

From publicly accessible sources
Directly from a third party
From a third party with your consent
From cookies on our website

How and Why We Use Your Personal Information

Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.,:

To comply with our legal and regulatory obligations
For the performance of our contract with you, such as the contract you agree to when enrolling in our services, or to take steps at your request before entering into a contract
For our legitimate interests or those of a third party
Where you have given consent

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

What We Use Your Personal Information For

To provide services to you

For the performance of our contract with you or to take steps at your request before entering into a contract

To prevent and detect fraud

For our legitimate interests or those of a third party, i.e., to minimise fraud that could be damaging for us and for you

Conducting identity checks

To comply with our legal and regulatory obligations

Marketing our services

For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers

The above does not apply to special category personal information, which we will only process with your explicit consent.

Promotional Communications

We may use your personal information to send you updates (by email, text message, telephone or post) about our products or services including exclusive offers, promotions or new products or services.

We have a legitimate interest in processing your personal information for promotional purposes. This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

You have the right to opt out of receiving promotional communications at any time by:

Contacting us
Using the 'unsubscribe' link in emails or 'STOP' number in texts
Updating your marketing preferences on our website

Who We Share Your Personal Information With

We routinely share personal information with:

Companies within The Fantasy Network's group
Third parties we use to help deliver our products or services to you, e.g., payment service providers, warehouses and delivery companies
Other third parties we use to help us run our business, e.g., marketing agencies or website hosts
Third parties approved by you, e.g., social media sites you choose to link your account to or third party payment providers

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you.

How Long Your Personal Information Will Be Kept

We will keep your personal information while you have an account with us or we are providing products and services to you. Thereafter, we will keep your personal information for as long as is necessary:

To respond to any questions, complaints or claims made by you or on your behalf
To show that we treated you fairly
To keep records required by law

We will not retain your personal information for longer than necessary. Different retention periods apply for different types of personal information.

Your Rights Under the GDPR

Access

The right to be provided with a copy of your personal information

Rectification

The right to require us to correct any mistakes in your personal information

To be forgotten

The right to require us to delete your personal information—in certain situations

Data portability

The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format

To object

The right to object to your personal information being processed for direct marketing or in certain other situations

Your Rights Under the CCPA

Disclosure of Personal Information

You have the right to know what categories of personal information we collect, from what sources, and for what purposes

Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions

Right to Opt-Out

You have the right to opt-out of the sale or disclosure of your personal information

Protection Against Discrimination

You have the right to not be discriminated against for exercising your privacy rights

Use of Cookies and Similar Technologies

Cookies are small text files placed on your computer or other device by websites that you visit. We use cookies and similar technologies to:

Assist you in efficiently and safely navigating and experiencing our services
Enable you to register, login, provide feedback and otherwise interact with our services
Store and honor your preferences and settings
Measure and analyze usage and performance data
Assist us with promotional and marketing efforts (including interest-based advertising)

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve performance

Functionality Cookies

These cookies enable enhanced functionality and personalization

Targeting Cookies

These cookies may be used to build a profile of your interests and show you relevant adverts

Analytics

We use PostHog (PostHog Inc., 2261 Market Street #4008, San Francisco, CA 94114, USA) to understand how our service is used and to improve it.

PostHog processes the following information on our behalf:

Pages you visit and links you interact with
Specific buttons and form interactions (anonymized to element identifiers)
Your account email, username, and platform connections (only after you sign in)
Session recordings of how you interact with the app, with all form inputs masked

You can opt out of analytics at any time via our cookie banner. When you opt out, PostHog uses in-memory only persistence. No analytics cookies are stored and no data persists across visits.

Data is stored on PostHog’s U.S. infrastructure. We retain analytics data for up to seven years and session recordings for thirty days.

Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach.

How to Complain

We hope that we can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Changes to This Privacy Notice

We may change this privacy notice from time to time–when we do we will inform you via email.

How to Contact Us

Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.

The Fantasy Network

Email: privacy@thefantasynetwork.ai
Website: thefantasynetwork.ai

Do You Need Extra Help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see "How to contact us" above).